Customer Reviews

Anita, Jose and Orlando were extremely helpful, and was able to get to my place of employment quickly.

Very professional employees and eager to help. The service provided by Jesse was more than I have found anywhere else in a similar setting. Professional,’kind, courteous and amazing service is what this business knows!

What a great place. Jose was great !!!! Helped me right away. Unloaded the cart for me and said he would dispose of my plastic totes. What great friendly service from Jose !!!! I had 6 plastic totes of old business records that weighed about 350 pounds. I found that a bunch of places on the internet contract through The UPS store. They charge by the pound which in my case would be about 530 dollars. Through AI I found Shred it. You have to go to their website and pay with a credit card and take a reference number to the facility. They said they charge $75 for a 96 gallon tote plus taxes and fees. They could not tell me what the taxes and fees were you just had to wait to see what they charged your credit card. I asked what if I estimated wrong and it took a little over 1 tote. They stated I would have to go back on the internet and buy another 75 dollar tote even it was just a little over and come back another time io finish, I could not sign up on the internet as it did not complete the process . Called customer service and they sent me a link to sign up which worked. Loaded my truck and drove all the way across town, When I arrived the door was locked and no one was there. Called customer service 3 times and spent over a hour on the phone. No one could find out who was supposed to be there or get in touch with anyone. Customer service was very nice, but what I was supposed to do was go home unload the truck. Pick another time, load the truck and drive across town and see if anyone was there as there is no way to get in touch with the facility and see if someone is there. Found Pacific Shredding on the internet and it was close by. Drove there and Jose meant me in the parking lot. He had me drive my truck up to the door. Unloaded my truck for me and keep my plastic totes to dispose of. The total cost was $ 65.00. What a great place with great friendly service from Jose.

Excellent service. Everyone is very professional. Cesar, Orlando, and Anita are amazing.

Thank you Jose, Orlando & Anita! We look forward to using you again next year, and have always been satisfied with your work. Fast & easy, thanks!

Very friendly staff! Quick to help the coroner out and take care of business. Jose and Jessie are the best. Wouldn’t go anywhere else for my shredding needs!!

Orlando and Anita are the best! Always providing exceptional service.

Eddie Alvarado helped with taking many boxes from the office to his shredding truck. He did an amazing job.