Customer Reviews

4.9
Based on 41 reviews
Robert Bennett
Robert Bennett
00:27 15 Jul 21
They unloaded the heavy boxes of papers to be shred there was no wait & the price was fair.
Nichole Delgadillo
Nichole Delgadillo
18:11 07 Jul 21
The guys that come to shred at our building are always so helpful and friendly!
Sieglinde Anshutz
Sieglinde Anshutz
21:30 27 Jun 21
They are so friendly and helpful here.
ashley dunnigan
ashley dunnigan
17:49 04 Jun 21
I have had to coordinate many shred and storage requests with Archie. He is always very responsive, knowledgeable and quick to get the job done. All of the staff who come to drop off boxes, pick up boxes, and pick up shred bins are friendly and move swiftly.
Jennifer R
Jennifer R
21:07 20 May 21
So thankful to Pacific Shredding for their personal service. They have great prices for documents shredding. If you don't want your personal info to go to the trash, Consider Pacific Shredding.
LaVonda Benson
LaVonda Benson
05:14 10 Mar 21
This is a very affordable place to take a bulk amount of papers! 7 of the 13gl trash bags that is not over stuffed, is only $35.00
Angelica Garza
Angelica Garza
03:17 06 Mar 21
Outstanding work & customer service from Orlando
Eric Humphreys
Eric Humphreys
17:34 24 Feb 21
Best deal on shredding documents in the area.
Bill Calderon Jr
Bill Calderon Jr
18:48 23 Dec 20
Great service and fantastic pricing. Overall great experience
Nancy Stevens
Nancy Stevens
17:06 02 Oct 20
Pacific Shredding was very prompt and had the most competitive price from the quotes I received. They handled my material securely and was quick to complete the shredding giving me a full list of hard drive serial numbers that were shredded. I will happily recommend Pacific Shredding! Thank you!
Bonnie Nower
Bonnie Nower
21:27 12 Jul 20
You drive around back and they unload your papers for you!!! Super friendly!
Beverly M-Ornelas
Beverly M-Ornelas
23:14 13 Dec 19
Kim who handles the office (originally with American shredding) took wonderful and prompt care of us...honored our original agreement and sent super nice Dimitris to help us and he did! Look forward to same quality service from Pacific shredding that American had provided..Best Always and Merry Christmas!
scott harden
scott harden
21:20 26 Jul 19
The Vice President of the company came out personally to deal with an issue I had. Assured me that I would never have to deal with that issue again. Nice to know there are still companies out there that truly care about customer service!
John Boylan
John Boylan
01:33 26 Jul 19
Met the manager of the facility and got a tour. Clean and well organized. They are also a document storage business. I was very impressed.
Cara DeClusin
Cara DeClusin
22:42 03 Apr 19
I just wanted to thank you for the fast, friendly, efficient service I received from your driver, Gabriel. I am very satisfied and will be contacting you again when I need documents properly disposed.
susanne parrish
susanne parrish
00:50 02 Apr 19
Best customer service in town. Prices are so reasonable, the people are more than happy to help you unload your boxes. Every time I go there I leave feeling secure that my documents are properly shredded and the trust I have for them is huge. Thank you!
Kae B
Kae B
20:17 22 Feb 19
Affordable shredding services, secure, quick and friendly. I am so glad they are very close to us.
Teri Y
Teri Y
01:08 29 Dec 18
We've used Pacific Shredding for about 3 years for paper shredding and hard drive destruction. They are always professional, helpful and friendly. They take the security of destruction seriously which made me feel safe to have information left there to destroy. They took the time to educate me on their process. I believe they partner with local schools for e-waste functions so it's nice to see that they are also working with community groups as well. We will continue to use them!
James Norton
James Norton
19:28 24 Oct 18
Seem like really nice guys. Watch out for baseball stories.
Monice Kwok
Monice Kwok
22:20 14 Sep 18
I vetted multiple shredding companies in my area, for a one time large volume purging. Several did NOT offer to come to my site to shred a large volume, or to pick up the large volume to shred at their facility. The other companies would pick up at your office on a regular routine, or require you to drop off the documents yourself.At the first phone contact with the shredding department, I was given an accurate quote for the project that did NOT change. They were prompt and reliable for the pick up appointment. And the staff and drivers were very customer-service oriented, pleasant, and thoroughly professional.
Preston Collier
Preston Collier
02:14 04 Aug 18
On time. Great job. Jonathan the technician personable and professional.
Jessica Thiers
Jessica Thiers
18:37 23 Feb 18
Everyone was so great! Customer service was fantastic!
Quinton Robinson
Quinton Robinson
21:17 25 Aug 17
The job is amazing
Drew Hazouri
Drew Hazouri
17:49 21 Nov 16
These guys are competitively priced, but what won us over was their level of customer service. Everyone was very easy going, efficient, and friendly. We will definitely be using them again!
Autumn Alabanza
Autumn Alabanza
23:23 12 Oct 16
Great service and everyone I had spoken to over there were all very nice, well mannered, and extremely helpful! I dealt with Cara for our shredding needs and she is an absolute delight. We were able to schedule service for the next day which was pretty quick. I'd recommend them to anyone looking for great service and I will be using them again next time for our shredding needs.
Tammy McKie
Tammy McKie
01:16 24 Sep 16
Very helpful place. Great place to store your valuable information and keep it secure
Gradford Law
Gradford Law
16:33 12 Apr 16
Matt was excellent to work with while getting the service set up. He was timely, thorough, very helpful, and has a great attitude. A potentially stressful situation was relatively easy and I'm very appreciative of that. Mitt followed up on his end and is pleasant, quick, and also very easy to work with. Overall our experience with PRM has been very positive and I'm glad we chose them to handle our storage needs.
Megan Verstoppen
Megan Verstoppen
18:45 01 Apr 16
Made the switch last year - they charge less than half the price of our previous shredding vendor. Our previous vendor started charging us a gas fee. Not Pacific Records Mgmt! They get the job done without hidden fees in a price range that is more than friendly with our budget, and our sales rep is a hoot! He always follows up and follows through. Looking forward to many years of being their faithful customer.
Corina Carrera
Corina Carrera
22:16 16 Jun 15
We are now using this company instead of Derre's mini storage for our busy OBGYN office! They are way cheaper and awesome! Fast when we need a chart or box! They come highly recommended!
C Kazee
C Kazee
18:56 04 May 15
Richard Steed and his staff provide a true professional experience in records storage and management. We saved a bunch of money when we made the switch from our previous management company, and the service from Pacific is head-and-shoulders above. They handle all our storage and shredding needs, and if I could rate them at 6 stars, I would. Thank you!
Elizabeth Helon
Elizabeth Helon
18:32 05 Jan 15
Great staff and management team. Have enjoyed using their services for records management as well as shredding. Always willing to go the extra mile to benefit the customer which makes my job much easier. Thank you!
Amy Schaedler
Amy Schaedler
23:17 20 Nov 14
Our firm recently switched to Pacific Records Management. Previously we had stored our own archived client records at a self-storage company. It was always a big headache to get any files out of storage; we had to send an employee over to dig them out, costing time and money. Now we send a fax and get our requested records the next day. It's easy, quick and way less expensive!Pacific Records Management made the transition extremely smooth and easy, erasing any anxieties we may have had about moving our mountain of records. The cherry on the cupcake: there were no "hidden costs" on our first invoice... they gave us a quote and stuck to it. It's obvious that their #1 priority is customer satisfaction. I highly recommend this company for their integrity, OUTSTANDING customer service and valuable product.
Laura Peron
Laura Peron
19:08 28 Oct 14
I work in the Records Dept. of a large law firm and have been using Pacific Storage for over 12 years. Richard, Shelly, Leon, David (and all of the employees at PS) are caring individuals who know how to solve records management issues. They provide great customer service, making my job easier. They also make it easier because they're willing to help solve storage issues, provide special destruction services, retrieve and deliver urgent file requests, and much more. Attention to detail and great attitudes are the strength of this company. I'm planning on another 12 years with Pacific Storage!
Cindy Harris
Cindy Harris
00:16 11 Oct 14
I worked with Richard Steed, Vice President of Pacific Records Management, for many years with a previous employer. Richard made it possible to leave another storage facility we were not happy with and we never experienced the same issues again. I highly recommend Pacific Records Management.
Anthony Martinez
Anthony Martinez
18:16 21 Jul 14
Great staff always on time
Harold Newbill
Harold Newbill
19:52 23 Aug 13
Worked with Mike Young to help me cut my storage costs down and I would never look back. He found me a great solution, made sure the boxes got to the facility in a timely and made sure everything was wrapped up neatly. I would reccomend him to anybody who has lots of documents to store and is using a private storage or taking up office space with it.
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