Customer Reviews
Steph F.
8 hours ago
Cesar is always friendly and professional when he stops by our office. He takes great care in his job!
Jennifer Beaudoin
23 hours ago
We had 20 full banker boxes to shred and it took about 10 minutes. Joseph was quick and efficient. Highly recommend for your shredding needs.
Response from the owner:Jennifer, we appreciate your recommendation. We’re pleased Joseph handled your 20 boxes promptly while maintaining our secure, confidential process. Thank you for trusting Pacific Shredding. We value our ongoing partnership.
Kayla Phom
1 day ago
I am the manager at CityView apartments and Chris Flores always does my route. He is always polite, i am satisfied.
Response from the owner:Kayla, we appreciate your kind feedback about Chris. His courteous, dependable service reflects our commitment to secure and confidential document handling. We value your trust and look forward to supporting CityView Apartments.
Carley Rowe
2 days ago
We had the pleasure of having Eddie Alvarado come out to Cain Trucking! He was professional and very helpful throughout the whole process.
Response from the owner:Carley, we appreciate your kind feedback about Eddie’s professional guidance at Cain Trucking. Our team takes pride in providing secure, confidential, and reliable service. We value your trust and ongoing partnership.
Irena Prado
2 days ago
Chris Flores has been nothing short of awesome! Very friendly, and always professional. We enjoy interacting with him every week when he comes into the office.
Response from the owner:We appreciate your kind feedback, Irena. Chris’s courteous, consistent service reflects our commitment to secure and confidential handling. We value your trust and look forward to supporting your office each week.
Eric Scott
1 week ago
No wait time staff super friendly
100 percent I would recommend them
Response from the owner:Hi Eric, your kind words are much appreciated. We're glad to hear our team's efficiency and friendliness met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you. Best wishes from Pacific Shredding.
Dynamic Legal Services
1 week ago
Punctual fast and friendly.
Response from the owner:We're grateful for your positive review. It's rewarding to know our punctual, friendly service aligns with your expectations. We look forward to continuing our partnership and ensuring your documents are securely managed. Best wishes from Pacific Shredding.
Vickie Lyons
1 week ago
⭐️⭐️⭐️⭐️⭐️ FIVE STARS JUST AREN’T ENOUGH!
What an absolutely WONDERFUL experience my sister and I had at Pacific Shredding today!
As we prepare for our big move to Arkansas, we had several boxes of personal documents that needed shredding. Having never used a shredding service before, we weren’t quite sure what to expect. Well, let me tell you, from our very first phone call to the moment we left, the customer service was nothing short of OUTSTANDING!
My first interaction was with Anita over the phone. She was incredibly friendly, patient, knowledgeable, and welcoming. She took the time to explain their services and made me feel completely comfortable about bringing our items in.
When we arrived, we hadn’t even gotten out of our car before Jesse was already heading our way with a rolling cart and the BIGGEST smile on his face! He greeted us like we were old friends! When we explained that this was our first experience with professional shredding and we didn’t know what we were doing, he immediately reassured us that he would take good care of everything. And boy, did he deliver! We didn’t have to lift a finger! Jesse personally unloaded every box from our vehicle and escorted us right to the front entrance. What a gentleman!
That’s where we met Orlando, who was equally AMAZING! He was prompt, courteous, professional, and extremely knowledgeable. He treated us with such genuine kindness and respect that we felt more like longtime friends than first-time customers.
In a world where exceptional customer service sometimes seems like a thing of the past, Pacific Shredding is a shining example of how customers SHOULD be treated!
Anita, Jesse, and Orlando, THANK YOU for turning what could have been just another errand into such a pleasant and memorable experience. Your kindness, professionalism, and willingness to go above and beyond did not go unnoticed!
I would HIGHLY RECOMMEND Pacific Shredding to absolutely anyone needing shredding services. They have earned every one of these five stars and then some!
Pacific Shredding, you have an exceptional team, and it shows! Keep up the fantastic work
Response from the owner:We're sincerely grateful for your kind words, Vickie. Your satisfaction and peace of mind are our top priorities. We're delighted to hear our team made your document shredding experience positive. We're here to offer our reliable, secure service whenever you need it. Best wishes from the Pacific Shredding team.