Customer Reviews
Based on 69 reviews
Newman Jones
1701987427
We have always been happy with Pacific Shredding's services. Rey is our service provider most of the time and he is always courteous, friendly, and professional.
Kathy Silva
1696746435
They are a great local shredding company.
George Azevedo
1690726239
Very convenient.
Lucy Ferrer
1689612330
Fast, Efficient and Great Customer Service!
JERRY DUNMIRE
1687206196
Easy drop-off and pleasant staff.Price is by volume (aka box) rather than by weight. There is a minimum which was far more than I needed, but far less than it would have cost at another place that charges by weight.
Anissa Fletcher
1674681858
Orlando and his crew helped us with a huge job in Modesto they were organized, efficient, and worked hard in a timely manner and we had a good time it is much appreciated and I wouldn’t hesitate to recommend them.
Lee Dunkeson
1670796560
Good price for the service. Had a bunch of paperwork my parents had collected over the years, super easy.
Sarah K.
1669142311
Quick service that allows u to actually see ur items being shredded. Would come back.
Alvin Stillford
1660499598
Awesome easy in and out, I took 85 banker boxes in 2 loads to be shredded. They gave me 20% off the second loadI'm taking more this week
Alvin Stillford
1659658374
Great pizza, love the combo pizza, and their sandwiches
Jeffrey N Offutt
1652479682
Showed up within 90 minutes of me scheduling the appointment! Amazing! Super professional and efficient.
J D
1652458449
Easy to drop off files for shredding
R K
1649624124
Outstanding shredding business. Well price and friendly staff.
Karla Kramer
1646848676
The team there are always so nice and helpful
Erica Pennington
1641946800
Meet and greet and they do it and then gone. Highly recommend. Positive ,polite and professional
Lakeisha Mcclain
1641063436
Great prices and quick service. Definitely would use again
Pavandeep Brar
1640736103
Joey is always such a joy when he comes into our office weekly! Couldn’t think of a better service!
Annette Garcia
1639669359
American Mobile Shredding/Pacific Shredding bring the old school values of full customer service to the top. David has been our driver for several years and is nothing less than Amazing. Orlando is always on top of our special projects and make things happen without hesitation. This team goes above and beyond to arrange our needs the most efficient way for the both of us, in a timely manner. I do recommend this team to anyone that is looking for a dependable, reliable, and professional shredding / document storage provider, with extreme customer service. My personal rating is A+++ for David and Orlando.
Terri Garcia
1636754223
Driver Joey from the Fresno location is polite, professional and just went the extra mile. You know, pre-covid kind of customer service that you used to see more often. Thank you Joey!
J Steven Supancic MD
1636324441
Fast Service.
me again
1636066953
Very reasonable prices, super great customer service. Confidential shredding at a bargain price. Love this company!!
Christine Manzo
1633461922
Pacific Shredding did a great job! I will definitely use them again for all my shredding needs.
Rayleen Wagner
1630520135
This company allows us to all for shedding when convenient, instead of committing to a monthly service contract. The service and office employees are always courteous. My company has used their service, without complaint, since 2005.
Robert Bennett
1626308878
They unloaded the heavy boxes of papers to be shred there was no wait & the price was fair.
Nichole Delgadillo
1625681466
The guys that come to shred at our building are always so helpful and friendly!
Sieglinde Anshutz
1624829452
They are so friendly and helpful here.
Ashley Dunnigan
1622828970
I have had to coordinate many shred and storage requests with Archie. He is always very responsive, knowledgeable and quick to get the job done. All of the staff who come to drop off boxes, pick up boxes, and pick up shred bins are friendly and move swiftly.
Jennifer R
1621544867
So thankful to Pacific Shredding for their personal service. They have great prices for documents shredding. If you don't want your personal info to go to the trash, Consider Pacific Shredding.
LaVonda Benson
1615353272
This is a very affordable place to take a bulk amount of papers! 7 of the 13gl trash bags that is not over stuffed, is only $35.00
Angelica Garza
1615000642
Outstanding work & customer service from Orlando
Eric Humphreys
1614188095
Best deal on shredding documents in the area.
Bill Calderon Jr
1608749296
Great service and fantastic pricing. Overall great experience
Bonnie Nower
1594589264
You drive around back and they unload your papers for you!!! Super friendly!
Beverly M-Ornelas
1576278867
Kim who handles the office (originally with American shredding) took wonderful and prompt care of us...honored our original agreement and sent super nice Dimitris to help us and he did! Look forward to same quality service from Pacific shredding that American had provided..Best Always and Merry Christmas!
scott harden
1564176036
The Vice President of the company came out personally to deal with an issue I had. Assured me that I would never have to deal with that issue again. Nice to know there are still companies out there that truly care about customer service!
John Boylan
1564104808
Met the manager of the facility and got a tour. Clean and well organized. They are also a document storage business. I was very impressed.
Cara DeClusin
1554331342
I just wanted to thank you for the fast, friendly, efficient service I received from your driver, Gabriel. I am very satisfied and will be contacting you again when I need documents properly disposed.
susanne parrish
1554166207
Best customer service in town. Prices are so reasonable, the people are more than happy to help you unload your boxes. Every time I go there I leave feeling secure that my documents are properly shredded and the trust I have for them is huge. Thank you!
Kae B
1550866637
Affordable shredding services, secure, quick and friendly. I am so glad they are very close to us.
Teri Y
1546045689
We've used Pacific Shredding for about 3 years for paper shredding and hard drive destruction. They are always professional, helpful and friendly. They take the security of destruction seriously which made me feel safe to have information left there to destroy. They took the time to educate me on their process. I believe they partner with local schools for e-waste functions so it's nice to see that they are also working with community groups as well. We will continue to use them!
James Norton
1540409336
Seem like really nice guys. Watch out for baseball stories.
Monice Kwok
1536963610
I vetted multiple shredding companies in my area, for a one time large volume purging. Several did NOT offer to come to my site to shred a large volume, or to pick up the large volume to shred at their facility. The other companies would pick up at your office on a regular routine, or require you to drop off the documents yourself.At the first phone contact with the shredding department, I was given an accurate quote for the project that did NOT change. They were prompt and reliable for the pick up appointment. And the staff and drivers were very customer-service oriented, pleasant, and thoroughly professional.
Preston Collier
1533348854
On time. Great job. Jonathan the technician personable and professional.
Jessica Thiers
1519411041
Everyone was so great! Customer service was fantastic!
Quinton Robinson
1503695850
The job is amazing
Drew Hazouri
1479750559
These guys are competitively priced, but what won us over was their level of customer service. Everyone was very easy going, efficient, and friendly. We will definitely be using them again!
Autumn Alabanza
1476314621
Great service and everyone I had spoken to over there were all very nice, well mannered, and extremely helpful! I dealt with Cara for our shredding needs and she is an absolute delight. We were able to schedule service for the next day which was pretty quick. I'd recommend them to anyone looking for great service and I will be using them again next time for our shredding needs.
Tammy McKie
1474679818
Very helpful place. Great place to store your valuable information and keep it secure
Gradford Law
1460478839
Matt was excellent to work with while getting the service set up. He was timely, thorough, very helpful, and has a great attitude. A potentially stressful situation was relatively easy and I'm very appreciative of that. Mitt followed up on his end and is pleasant, quick, and also very easy to work with. Overall our experience with PRM has been very positive and I'm glad we chose them to handle our storage needs.
Megan Verstoppen
1459536325
Made the switch last year - they charge less than half the price of our previous shredding vendor. Our previous vendor started charging us a gas fee. Not Pacific Records Mgmt! They get the job done without hidden fees in a price range that is more than friendly with our budget, and our sales rep is a hoot! He always follows up and follows through. Looking forward to many years of being their faithful customer.
Corina Carrera
1434492972
We are now using this company instead of Derre's mini storage for our busy OBGYN office! They are way cheaper and awesome! Fast when we need a chart or box! They come highly recommended!
C Kazee
1430765802
Richard Steed and his staff provide a true professional experience in records storage and management. We saved a bunch of money when we made the switch from our previous management company, and the service from Pacific is head-and-shoulders above. They handle all our storage and shredding needs, and if I could rate them at 6 stars, I would. Thank you!
Elizabeth Helon
1420482778
Great staff and management team. Have enjoyed using their services for records management as well as shredding. Always willing to go the extra mile to benefit the customer which makes my job much easier. Thank you!
Amy Schaedler
1416525424
Our firm recently switched to Pacific Records Management. Previously we had stored our own archived client records at a self-storage company. It was always a big headache to get any files out of storage; we had to send an employee over to dig them out, costing time and money. Now we send a fax and get our requested records the next day. It's easy, quick and way less expensive!Pacific Records Management made the transition extremely smooth and easy, erasing any anxieties we may have had about moving our mountain of records. The cherry on the cupcake: there were no "hidden costs" on our first invoice... they gave us a quote and stuck to it. It's obvious that their #1 priority is customer satisfaction. I highly recommend this company for their integrity, OUTSTANDING customer service and valuable product.
Laura Peron
1414523324
I work in the Records Dept. of a large law firm and have been using Pacific Storage for over 12 years. Richard, Shelly, Leon, David (and all of the employees at PS) are caring individuals who know how to solve records management issues. They provide great customer service, making my job easier. They also make it easier because they're willing to help solve storage issues, provide special destruction services, retrieve and deliver urgent file requests, and much more. Attention to detail and great attitudes are the strength of this company. I'm planning on another 12 years with Pacific Storage!
Cindy Harris
1412986588
I worked with Richard Steed, Vice President of Pacific Records Management, for many years with a previous employer. Richard made it possible to leave another storage facility we were not happy with and we never experienced the same issues again. I highly recommend Pacific Records Management.
Anthony Martinez
1405966596
Great staff always on time
Harold Newbill
1377287549
Worked with Mike Young to help me cut my storage costs down and I would never look back. He found me a great solution, made sure the boxes got to the facility in a timely and made sure everything was wrapped up neatly. I would reccomend him to anybody who has lots of documents to store and is using a private storage or taking up office space with it.
